NOL Card Balance Check Guide 2025

Your complete guide to checking NOL card balance in Dubai

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NOL Card Overview

The NOL card is your key to seamless travel across Dubai's public transport network, including the Metro, Tram, Bus, and even parking payments. Staying on top of your NOL card balance is crucial for uninterrupted journeys. In 2025, you can check your balance through multiple convenient methods, such as the RTA website, SMS, metro station kiosks, or the RTA Dubai app.

🌐 Checking Balance via RTA Website

The RTA website offers a straightforward way to monitor your NOL card balance.

  1. Visit the RTA Website

    Open your browser and navigate to the official Roads and Transport Authority (RTA) website.

  2. Find the Balance Check Option

    On the homepage, locate the "Public Transport" section and select "Check NOL Balance."

  3. Enter Your NOL Card ID

    Input the 14-digit NOL Tag ID found on the back of your card into the designated field.

  4. Submit and View Balance

    Click the "Search" button. The website will display your current balance, any pending credits, and the card's expiry date.

📱 Checking Balance via SMS

For a quick check on the go, use the SMS service:

  1. Open Your Messaging App

    Start a new message on your phone.

  2. Enter Your NOL Card ID

    Type the 14-digit NOL Tag ID in the message body.

  3. Send to RTA

    Send the message to 511 to register your card with RTA.

  4. Check Balance Anytime

    After registration, simply text "BAL" to 511 to receive an instant reply with your current balance.

📊 Checking Transaction History

Want to review your card's activity? The NOL card transaction history lets you track trips, top-ups, and more.

  1. Access the RTA Website

    Go to the NOL Card Transaction History page on the RTA website.

  2. Input Your NOL Tag ID

    Enter the 14-digit ID from your card.

  3. Complete Verification

    Pass the human verification step, if prompted.

  4. View Transaction Details

    Click "Next" to see a detailed record of your card's transactions, including dates and amounts.

🚇 Checking Balance at Metro Stations

Metro stations offer a quick way to check your NOL card balance using self-service kiosks:

  1. Locate a Kiosk

    Find a ticket vending machine or balance inquiry device at any Dubai Metro station.

  2. Tap Your Card

    Place your NOL card on the reader.

  3. View Your Balance

    The screen will instantly show your current balance. You can also top up your card at the same kiosk if needed.

📲 Using the RTA Dubai App

The RTA Dubai app is a powerful tool for managing your NOL card.

  1. Download the App

    Install the RTA Dubai app from the iOS App Store or Google Play Store.

  2. Sign In or Register

    Log in with your credentials or create an account using your NOL card number.

  3. Go to 'My Account'

    Navigate to the "My Account" section in the app.

  4. Check Balance and History

    Select "NOL Balance" to view your current balance or "Transaction History" to review past transactions. You can filter by date range for specific details.

  5. Save or Log Out

    Save your transaction history if needed, and log out for security, especially on shared devices.

All Available Methods

Dubai's RTA offers several methods to ensure you can always check your NOL card balance:

RTA Website

Log in to check balance and transaction history

RTA Dubai App

Mobile-friendly option for balance checks and more

Ticket Vending Machines

Available at metro and bus stations for quick balance inquiries

NOL Card Readers

Found at metro stations, bus stops, and select retail outlets

SMS Service

Text your NOL Tag ID to 511 for instant updates

Customer Service Centers

Visit RTA centers for in-person assistance

Frequently Asked Questions

How can I verify if my NOL card is valid?

Tap your card at a Dubai Metro ticketing machine or parking meter. The display will show the card's remaining validity period.

Can I top up my NOL card online?

Yes! Use the RTA website or app, enter your NOL Tag ID, select the top-up amount, and pay with a credit or debit card. Allow 45 minutes to 4 hours for the balance to update.

How much does a NOL card cost in Dubai?

A basic NOL card costs 2 AED (US$0.50) and is rechargeable for up to 10 trips. The Silver Card, priced at 25 AED (US$6.80), includes 19 AED (US$5.20) in preloaded credit.

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